Privacy Policy
At K. Madhu Jewellers, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website (“the Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you browse or shop on our Website, we may collect the following information:
a) Personal Information
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Payment-related details (processed securely via payment gateways)
b) Order & Transaction Information
- Products purchased
- Order history and preferences
- Transaction references and payment status
c) Technical Information
- IP address
- Browser and device details
- Website usage data
- Cookies and similar tracking technologies
2. How We Use Your Information
The information collected is used to:
- Process and fulfil your orders
- Deliver products to your specified address
- Communicate order confirmations, updates, and service messages
- Provide customer support and respond to inquiries
- Improve website functionality and user experience
- Prevent fraud, misuse, or unauthorized access
- Meet legal and regulatory requirements
We do not sell, trade, or rent your personal information to third parties.
3. Payment Information & Security
All online payments on the Website are processed through secure, trusted third-party payment gateways.
K. Madhu Jewellers does not store or have access to your complete card, UPI, or banking details.
4. Cookies Policy
Our Website uses cookies to:
- Enhance browsing experience
- Remember user preferences
- Analyze website traffic and performance
You may disable cookies through your browser settings, though certain features of the Website may be affected.
5. Sharing of Information
We may share limited personal data only with trusted service providers, including:
- Courier and logistics partners for order delivery
- Payment gateway providers for secure transactions
- Technology and analytics partners for website improvement
All third parties are required to maintain strict confidentiality and data protection standards.
6. Data Protection & Security Measures
We implement reasonable administrative, technical, and security safeguards to protect your personal data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
While we take strong precautions, no online transmission is completely secure.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or updates
- Request deletion of your data (subject to legal obligations)
- Opt out of promotional communications
You may exercise these rights by contacting us through the details provided on the Website.
8. Third-Party Links
The Website may contain links to third-party websites.
K. Madhu Jewellers is not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Our Website is intended for users aged 18 years and above.
We do not knowingly collect personal information from minors.
10. Updates to This Privacy Policy
Madhu Jewellers reserves the right to modify this Privacy Policy at any time.
Any updates will be effective immediately upon being posted on the Website.
We recommend reviewing this page periodically to stay informed.
11. Order Cancellation & Refund Policy
Orders can be cancelled within 24 hours of placement. After this period, cancellation requests may still be accepted; however, no refund will be applicable under any circumstances.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us page on our Website.